Your privacy matters to us. This policy explains exactly what personal data 9php collects, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
Last updated: May 2026A quick overview of our core data protection commitments before you read the full policy below.
Every connection to 9php is protected by industry-standard 256-bit SSL encryption. Your personal details, login credentials, and financial data are transmitted securely at all times — whether you're on mobile in Cebu or desktop in Makati.
9php does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, and improve your experience on the platform.
As a 9php player, you have the right to access, correct, and request deletion of your personal data at any time. Submit a data request through our support team and we will respond within the timeframes required by applicable Philippine law.
9php does not store full GCash, PayMaya, or bank account credentials on our servers. Payment processing is handled by certified payment partners. We only retain the minimum transaction reference data required for account management and regulatory compliance.
9php uses cookies strictly to keep you logged in, remember your preferences, and analyse platform performance. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time.
9php retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by Philippine law. Account data is retained for a minimum of five years following account closure to meet regulatory obligations.
9php is committed to protecting the privacy and personal data of every Filipino player who uses our platform. We understand that trust is the foundation of any long-term relationship, and that means being completely transparent about how we handle your information.
This Policy applies to all personal data collected through the 9php website at 9php.app, our mobile-optimised platform, customer support channels, and any other services operated under the 9php brand. It should be read alongside our Terms & Conditions and Responsible Gaming policy.
9php processes personal data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
For the purposes of applicable data protection legislation, 9php is the data controller responsible for your personal information collected through the 9php platform. As data controller, 9php determines the purposes and means of processing your personal data.
If you have any questions about how 9php handles your personal data, or wish to exercise any of your data subject rights, please contact our Data Protection Officer using the details provided in Section 13 of this Policy.
9php collects personal data from you in the following categories, depending on how you interact with our platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Registration & KYC verification |
| Contact Data | Email address, Philippine mobile number, city/province | Registration & account updates |
| Financial Data | GCash number, bank account name, transaction references | Deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system | Automatic — on every visit |
| Usage Data | Games played, bet history, session duration, login times | Automatic — during platform use |
| Communications Data | Support chat logs, email correspondence, feedback | When you contact 9php support |
| Verification Data | ID document images, selfie photos for liveness checks | KYC & age verification |
9php does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (for example, self-exclusion records maintained for responsible gaming purposes).
9php uses the personal data we collect for the following purposes:
9php will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
9php processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
9php does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third parties with whom 9php shares personal data are required to implement appropriate technical and organisational security measures and to process data only in accordance with our instructions and applicable Philippine law.
9php uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit 9php.app. We use the following types of cookies:
9php does not use third-party advertising or retargeting cookies. You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to log in and use certain features of the 9php platform.
9php implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While 9php takes all reasonable steps to protect your data, no electronic system is completely immune to security risks. You are responsible for keeping your 9php login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.
9php retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Our standard retention periods are as follows:
When personal data is no longer required, 9php will securely delete or anonymise it in accordance with our data disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 9php. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13.
Request a copy of the personal data 9php holds about you and information on how it is being used.
Request correction of inaccurate or incomplete personal data held in your 9php account.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request a structured, machine-readable copy of personal data you have provided to 9php, where technically feasible.
Withdraw consent for marketing communications or other consent-based processing at any time, without affecting prior lawful processing.
9php will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with prior notification to you. We may need to verify your identity before processing your request.
If you are not satisfied with how 9php has handled your personal data or responded to your request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The 9php platform is strictly intended for adults aged 21 years and above. 9php does not knowingly collect personal data from individuals under the age of 21. This is a firm requirement under Philippine gaming regulations and our own responsible gaming commitments.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data, and return any deposited funds in accordance with our Terms & Conditions.
If you believe that a minor has registered on 9php, please contact our support team immediately at the details provided in Section 13 so that we can take prompt action.
9php reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via the email address or mobile number on file and update the "Last updated" date at the top of this page.
Your continued use of the 9php platform following the posting of a revised Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this Policy periodically to stay informed about how 9php protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 9php, please contact our Data Protection Officer. We are committed to addressing all privacy-related enquiries promptly and transparently.
Available for all privacy, data access, and compliance enquiries.
Email: [email protected]
Response time: Within 30 days of receipt of your request.
Now that you know how 9php protects your privacy, play with full confidence. Slots, live casino, bingo, and sports betting — all in Philippine Peso, all secured with 256-bit encryption. Must be 21 or older to play.
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